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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Unable to print my HP Smart Tank series 7300 using USB cable

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10-12-2026 03:51 PM
Community, please help. As Costco members I have tried with their tech support reps and after several attempts, they advised me to replace the HP Smart Tank series 7300 for another one. I uninstalled and reinstalled maybe 3 times going to 123.hp.com and following any steps to connect the printer with USB cable. I can only print when file downloaded to file, but when trying to print an attachment received via email , it shows an error " pc is trying to connect to printer. Also, I can not print any documents from my external memory strick
10-12-2026 07:59 PM
You may need to install Full software drivers for your printer.
Please instal the next Full drivers:
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
ferRX.