Unable to remove HP ENVY 4520 series drivers

[JR1416]

I followed the procedures to remove my HP drivers from "Print Server Properties" but system will not remove the driver saying, "Unable to remove HP ENVY 4520 series, x64, Type 3 - User Mode driver. The specified printer driver is currently in use."

Other installed printer drivers are:

Microsoft enhanced Point and Print compatibility driver x64 Type 3 - User Mode

Microsoft enhanced Point and Print compatibility driver x86 Type 3 - User Mode

Microsoft IPP Class Driver x64 Type 4 - User Mode

Microsoft Print to PDF x64 Type 4 - User Mode

Microsoft Software Printer Driver x64 Type 4 - User Mode

Send to Microsoft OneNote 2010 Driver x64 Type 3 - User Mode

I have also opened Notepad and clicked File - Print.

I cannot see the HP Envy 4522 printer listed so cannot select it and delete. All I can see is:

Fax

Microsoft Print to PDF

Microsoft XPS Document Write

OneNote for Windows 10

Send to OneNote 2010

Is anyone able to assist me please.

[Nal_NR · Accepted solution]

Hi @JR1416

Welcome to the HP Support Community!

Let us try these steps:

1.  In Windows, search for and open Programs and features 
2.  Select your HP Printer 
3.  Select Uninstall 
4.  In Windows, search for and open Devices and printers 
5.  In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.  Open up the run command with the “Windows key + R” key combo. 
7.  Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.  Click on the “Drivers” tab 
9.  Look for an HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.  Select Ok 
11.  Select Apply and Ok on the Print Server Properties windows 
12.  Close Devices and Printers, restart the computer.

Click here to download the HP Full-featured driver for Win 10

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[JR1416]

Thankyou. All good and working now.

[Nal_NR]

Hi @JR1416,

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.😊