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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Unable to set tray 2 as default tray

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11-01-2024 04:38 PM - edited 11-01-2024 04:53 PM
Welcome to the HP English Community --
You need to adjust the Tray and Paper Settings.
You cannot quite get to those in the job setup -- the Tray and Paper gets set before you configure the details of the current job.
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For the sake of answering at all:
Assuming you have a supported iPhone and are running either the HP Smart app OR that you have access to your network connected printer using the Embedded Web Server (EWS).
Know too, that Laser Printer EWS is sometimes different enough from other EWS animals that general advice will miss the mark more often than it matches. Unless you are using a Laser printer that happens to use one of the EWS formats as shown in the example below, the settings you seek are "there" but just "somewhere else" in the EWS hierarchy.
Finally, DeskJet Printers manage Tray and Paper differently from other printers. Instead of full paper size / type control, DeskJet top-loading printers use a "small", "medium", and "Large" setup. It does not apply here since top loading printings only have one input. Mentioned only as FYI for anyone who happened to wander into this thread...
From within the HP Smart Mobile Application > Printer Settings > Advanced Settings (EWS)
HP_Smart_Mobile_Printer_Settings_2
OR
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
EWS_9025_Preferences_Tray_and_Paper_Management_All_11
OR
Example - (Alternate EWS format - select new OfficeJet Pro printers and at least a few LaserJet printers)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Paper > Trays > click on Tray to configure
Next (in addition and as available)
Section Print > Default Print Options > Select default tray
EWS_9135_Tray_and_Paper_3
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References / Resources
HP Printer Home Page - References and Resources
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“Things that are your printer”
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