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Hi,

I can print a Self Test page offline.  When I try to add the printer on Windows 11 computer, it adds the PLC 5 driver, and will not print a test page.

 

When i tried to install the upd-pcl6-x64-7.8.0.26261, which I downloaded from HP for the LaserJet2200D, it fails to upgrade.  I tried over and over again.

 

Computer Management: Event:  Error

Failed to upgrade printer settings for printer HP LaserJet 2200 Series PCL 5,14 driver HP LaserJet 2200 Series PCL 5. Error: 1801. The device settings for the printer are set to those configured by the manufacturer.

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Failed to upgrade printer settings for printer \\XXX-HP-TP01-30\HP Universal Printing PCL 6,1,LocalOnly driver C:\Windows\system32\spool\DRIVERS\x64\3\hpmdp340.dll. Error: 0. The device settings for the printer are set to those configured by the manufacturer.

 

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Failed to upgrade printer settings for printer HP Universal Printing PCL 6,1 driver HP Universal Printing PCL 6. Error: 1801. The device settings for the printer are set to those configured by the manufacturer.

 

Thanks for taking time to look at this.

 

We like HP printers, and want to keep them going.

 

Tom

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