-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Unable to setup HP DeskJet 3775

Create an account on the HP Community to personalize your profile and ask a question
09-28-2022 03:12 PM
Hello,
I'm trying to setup DeskJet 3775. First I need to know MAC address to add printer to the network. I'm unable to get MAC address.
Then I need instructions of how to continue printer setup. HP Smart was already installed for some other HP product.
Thanks,
Andrei
09-29-2022 12:58 AM
Hi @AndreiK7 ,
To find the MAC address print the Network page.
On the printer's control panel, press the Wireless button(5) and the Information button (2)
at the same time for 5 seconds.
Then the printer gives you a page like the next one:
In that page you can find the MAC Address of the printer.
Then follow the steps from next video to continue printer setup:
https://www.youtube.com/watch?v=sDDs9ZlEcMw&ab_channel=CopyPrintScan
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX
@ferRX / I am a volunteer posting answers on my own time.