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‎03-15-2026 01:46 PM

HP Recommended

driver unavailable for my printer. I got a brand new HP computer with Windows 11 home and it can not print  on a fairly new HP printer, but all my other brands computers in the house, and phones got no problem printing!

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‎03-15-2026 02:41 PM

HP Recommended

Any newer printer should support installation from 123.hp.com or download the driver or installer from support.hp.com. I do not see your model number listed in your post so I cannot post a direct link.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎03-15-2026 02:45 PM

HP Recommended

HP officejet 8028e

The model was part of the information to start the conversation, is funny how none of that is displayed as part of the post.

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‎03-15-2026 02:59 PM

HP Recommended

123.hp was not able to resolve the install "There was a problem during installation. To manually install..."

I tried manually and tried using the HP site and no one has a driver for this printer that would work with windows 11

 

 

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‎03-15-2026 03:17 PM

HP Recommended

Ongoing glitch that fails to attach that info. Are you connecting via USB, wired network or wireless network.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎03-15-2026 05:12 PM

HP Recommended

https://ftp.hp.com/pub/softlib/software13/printers/OJP8020/HPEasyStart-13.6.5-OJP8020_49_11_4670_1_W...

 

The full solution software includes everything you need to install and use your HP printer. This collection of software includes the complete set of drivers, installer software, and other administrative tools.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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