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‎03-15-2020 05:34 AM

HP Recommended
Product: HP 2540 series
Operating System: Microsoft Windows 10 (32-bit)

I uninstalled my HP 2540 series software. Now when my computer reboots, I get a message saying this file cannot be found: C:\Program Files\HP\HPDeskJet2540Series\bin\HPStatusBL.dll
Please don't tell me to download some software to remove it. That didn't work and just gave me something else to uninstall. Please tell me how to directly delete this reference to this file.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-15-2020 10:46 AM

HP Recommended

@iliveinmyinbox2 

 

Printer has been uninstalled / removed – error message persists

 

 

  • Open File Explorer (formally Windows Explorer)
  • Type (copy and paste) into the address bar and press Enter:

%appdata%\Microsoft\Windows\Start Menu\Programs\Startup

  • Delete (drag to Trash) the monitor ink alerts shortcut to the old / removed printer

 

 

Example:

C:\Users\Dragon\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

View solution in original post

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3 REPLIES 3

‎03-15-2020 10:46 AM

HP Recommended

@iliveinmyinbox2 

 

Printer has been uninstalled / removed – error message persists

 

 

  • Open File Explorer (formally Windows Explorer)
  • Type (copy and paste) into the address bar and press Enter:

%appdata%\Microsoft\Windows\Start Menu\Programs\Startup

  • Delete (drag to Trash) the monitor ink alerts shortcut to the old / removed printer

 

 

Example:

C:\Users\Dragon\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

Was this reply helpful? Yes No

‎03-15-2020 11:14 AM

HP Recommended

Thanks and have a great day.

Was this reply helpful? Yes No

‎03-15-2020 11:34 AM

HP Recommended

@iliveinmyinbox2 

 

You are welcome.

 

Stay safe.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Dragon-Fur

Was this reply helpful? Yes No
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