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‎04-22-2016 03:37 PM

HP Recommended
Product: Photo smart HP-7520
Operating System: Microsoft Windows 10 (64-bit)

I have removed this printer and when I login I get the following error message:  "There was a problem starting. HP Photosmart 7520 series\bin\HP Status BL.dll....specified module could not be found".

 

I have disabled any startup in the Task Manager and that was not helpful.

 

Any suggestions would be appreciated!!

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-22-2016 03:46 PM

HP Recommended

Hi,

Follow these steps to resolve the startup error:

  1. Open File Explorer.
  2. Paste the following into the address bar:
    %appData%\Microsoft\Windows\Start Menu\Programs\Startup
  3. Delete the Monitor Ink Alerts shortcut of the 7520.
  4. Reboot your PC to confirm the error no longer appears.


Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-22-2016 03:46 PM

HP Recommended

Hi,

Follow these steps to resolve the startup error:

  1. Open File Explorer.
  2. Paste the following into the address bar:
    %appData%\Microsoft\Windows\Start Menu\Programs\Startup
  3. Delete the Monitor Ink Alerts shortcut of the 7520.
  4. Reboot your PC to confirm the error no longer appears.


Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎04-22-2016 04:23 PM

HP Recommended

Great job!!!!  Thanks!

Was this reply helpful? Yes No
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