• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-07-2024 09:10 AM

HP Recommended

I have an HP LaserJet E42540 and am trying to install the driver on Server 2012 R2 to act as a print server to win 10 and 11 machines in an AD environment. Drivers are not completing installation on the server stating it's the wrong OS. Google-Fu has pointed to several articles on here that reference dead links. Any help is appreciated.

Category:
1 person had the same question
1 REPLY 1

‎10-08-2024 01:05 PM

HP Recommended

My question is exactly the same except I just got the OfficeJet Pro 9730e yesterday.  I also have Server 2012 R2 and it would not allow me to install the SUPD.  I tried the PCL6 Universal Print Driver and it installs the printer, but nothing will print, so it doesn't work for the printer.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.