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Locked

‎03-12-2021 10:28 PM

HP Recommended
Product: LaserJet P1102w
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I am trying to install LaserJet P1102W printer on my Win 10 (64-bit) computer. I downloaded installation file  hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157036.exe  from HP site, but cannot unpack it. System gives me error message: "Cannot delete output file".

If I restart the computer and run this file again it starts and finishes unpacking but nothing happens after that. After second run gives me error message mentioned above.

 

Is file corrupted or I am doing something wrong?

 

TIA

Chunia

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-12-2021 11:29 PM

HP Recommended

Hi,

browse to C: and delete the LJP1100_P1560_P1600_Full_Solution, also make sure there is enough free hard disk space on drive C

 

Next run the installation file once again.

 

If no installation appears upon extraction, right click the start button and select Run, then paste below path and press OK to start the installation:

C:\LJP1100_P1560_P1600_Full_Solution\HpSetup.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎03-12-2021 11:29 PM

HP Recommended

Hi,

browse to C: and delete the LJP1100_P1560_P1600_Full_Solution, also make sure there is enough free hard disk space on drive C

 

Next run the installation file once again.

 

If no installation appears upon extraction, right click the start button and select Run, then paste below path and press OK to start the installation:

C:\LJP1100_P1560_P1600_Full_Solution\HpSetup.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-13-2021 04:12 PM

HP Recommended

Hi, Shlomi,

 

Thank you very much for your help!  It worked as a charm.

 

Best regards

Chunia

Was this reply helpful? Yes No
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