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My printer keeps defaulting to “99” instead of “1” for photocopying. AI advises me to update the firmware. When I tried to do that I received a message saying a link was unsafe and I should turn back (same on two different browsers). There was no option to proceed. Only turn back or get details. Screen shots attached. How can I update my firmware? Or fix
the “99” issue?
HP Recommended
Hi @MerylBaton
You may need to click on "Advanced" and then click on "Proceed to"
Please check the steps in the next video:
>> https://www.youtube.com/watch?v=kK1d69W_dhc
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
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