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HP ENVY Pro 6430 All-in-One Printer

I have a envy pro 6430 all in one, having a few issues but it may seem like I need to update it's firmware. But I don't having a working PC and was hoping there another way or if I'm able to use my phone 

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1 REPLY 1
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Hi @Neeveey 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

You can update the firmware of your HP Envy Pro 6430 All-in-One printer directly from the printer itself or using your smartphone. Here’s how you can do it:

Method 1: Update via Printer Control Panel

  1. Connect to Wi-Fi: Make sure your printer is connected to your Wi-Fi network.
  2. Access Settings:
    • On the printer's control panel, touch the Setup icon (usually a wrench or gear symbol).
  3. Check for Updates:
    • Navigate to Printer Maintenance or Tools.
    • Look for Update Firmware or Check for Updates and select it.
  4. Follow Prompts: If an update is available, follow the prompts to install it.

Method 2: Update via HP Smart App

  1. Download HP Smart: If you haven't already, download the HP Smart app from the App Store (iOS) or Google Play Store (Android).
  2. Connect the App to Your Printer:
    • Open the HP Smart app and make sure your printer is added. If not, you can add it by selecting Add Printer.
  3. Check for Firmware Updates:
    • Once your printer is added, tap on it to access the printer settings.
    • Look for Printer Maintenance or a similar option.
    • Select Update Firmware and follow the prompts to install any available updates.

Method 3: Use the HP Support Website (Mobile Browser)

If the above methods aren't possible, you can also check the HP Support website using your phone's browser:

  1. Go to the HP Support page.
  2. Enter your printer model (Envy Pro 6430) in the search bar.
  3. Navigate to the Software and Drivers section to see if there's a firmware update available.
  4. Follow any on-screen instructions provided for mobile devices.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

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Sneha_01- HP support
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