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‎06-06-2026 07:12 AM

HP Recommended

I have a MacBook Air using MacOS 26.0 Tahoe, and an HP Office Jet Pro 9025 printer. With the last update to my laptop, there was a message that my HP app would not work with the update to Rosette. It stated that I would have to contact the app developer to upgrade the app or if it can e upgrades. It really does not give any information on how to do any of this. Help please!

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‎06-07-2026 11:50 AM

HP Recommended

Hi @susanj77 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand your concern regarding the message indicating that the HP application may not work after the macOS update due to Rosetta compatibility.

To assist you further, could you please confirm the version of the HP software you currently have installed and share a screenshot of the message you received? Additionally I would request you to bypass the message and install the update for your Macbook. and reinstall the HP APP https://www.hp.com/us-en/hp-app/overview.html 

 

Take care and have an amazing day!

I'm an HP Employee.


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