(Update: macOS 10.15.3 contains fix) HP Easy Scan is not currently supported in macOS Catalina

[RickA710]

Great and accurate explanation and alternative use of image capture! Thank You! Any timetable for HP to get the fix for Catalina OS?

[Cycledoc22]

After several months it appears that HP  has no interest in its Apple customers satisfaction.  I've no idea if or when they will fix this software.  Very unimpressive customer service.  Canon or Epson next time....maybe.

[Mans]

Hello everyone,

For a better visibility of your problem, I advise you not to post it in an old topic, so I invite you to open a new topic here, detailing your problem, in order to get the best help possible.

Thank you for your understanding.

Best regards,

[IronBadger]

I can finally officially report that macOS 10.15.3 contains the fix for this issue!

I have done some preliminary testing on several models to confirm as well.

One thing I did notice is that initiating a scan while the printer is in sleep mode will produce an error.  But once it is "awake" you can scan from the glass and the ADF normally.

[haiderali]

Sadly, there is no 10.15.3. The latest version available for download is 10.15.2

Do you have a beta version of 10.15.3?

[IronBadger]

macOS 10.15.2 released 1/28/2020...at least in the US where I am located.  Perhaps other regions will follow.  It may also be a phased roll out and you just need to periodically check.

Here is a link to the Combo update from Apple if you prefer.

[mcohene]

Working now, thanks IronBadger.

[PittJohn]

This is great news, I will wait a week or two and upgrade and confirm. 

[haiderali]

Just to be clear: 10.15.3 just TODAY became available as part of the routine updates that people access through System Preferences > Software Update. And yes, it has fixed the scanning issue. Thanks to Iron Badger for updating us.

[mcohene]

Yes, I downloaded IOS 10.15.3 today via About this Mac/Software Update.