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‎10-26-2022 04:46 PM - edited ‎10-26-2022 04:47 PM

HP Recommended
Product: M281fdw
Operating System: Microsoft Windows 11

I need some help, like now. I walked by my printer and the screen said a update was available. I clicked Install now, and now its in a boot loop. This thing isn't even that old. I don't have the budget right now to run out and buy another **bleep** printer, I need it fixed by the morning. This is a HUGE problem. HP needs to look into this if this update is bricking their products. Is there like a driver roll back, restore back to factory or something that I can do while its in boot loop???

#3 Crash#3 Crash#1 Start up#1 Start up#2 Loading#2 Loading

2 people had the same question
3 REPLIES 3

‎10-26-2022 05:04 PM

HP Recommended

Another person just posted about this problem

 

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Error/m-p/8522092#M268473

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‎10-26-2022 06:19 PM

HP Recommended

Here is another thread on the same problem…unfortunately no solutions have been posted

 


https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Color-LaserJet-Pro-MFP-M281...

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‎10-27-2022 09:48 AM

HP Recommended

OK

Well

We need answers. This a HP software problem and it bricked our equipment

1 person found this reply helpful
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