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Hi once more

I just wanted to add for anyone else with a similar problem. Although I marked one of the last emails as the accepted solution I did go through all of the previous emails and followed the steps outlined. You may have to do the same. I cannot tell if the earlier steps set up the final thing I did to be a success or if the last step is a stand alone solution.

Murray

HP Recommended

Hi @upset2025,

 

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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