Use SETUP Cartridges' Error

[LiV52]

I have had this new printer, HP OfficeJet Pro 8035 for about a week and has been working fine until a couple of days ago. 

The first error message showed a blue screen on the display panel with the error message BA35DA7A. I turned the printer off and on a couple of times and that error message went away but then started showing a message, "please use SETUP cartridges that came with the printer." I cannot get figure out how to fix this. I have followed the steps to reset the printer but still continue to get the message. 

[Jay_G24]

Hi @LiV52,

I'd like to help!

I understand you are receiving a "Use SETUP cartridge on the printer" error.

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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