Username EWS

[meneerGuus]

Can anyone tell me what the username is when I set a password te access the EWS? I set a password and did not see a username. I tries “admin”, but this didn’t work.

[KrazyToad]

@meneerGuus

Welcome to HP Support Community

I would like to help

The default username usually would be admin.

I suggest we try a Semi Full Reset on the printer

I have sent you a private message. Please check your Inbox

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Senator949]

Hi KrazyToad,,

My ISP has replaced my router and now my Envy 7155 seems to be working fine except for it's connection to InstantInk.  Although with all the playing around today at some point it connected because my page count has gone up.   The Web Access Test results pass until it gets to Proxy which has N/A all the way with a final result of fail.   It appears the new router is not passing the Proxy addresses.

Of course I'm having the same issue with having forgotten EWS password as the many others 

Could you help me as well?  

Thanks,

Senator949

Retired HP OpenVMS Software Support 

[Senator949]

I've managed to get my admin password changed.   I finally found the partial reset under the hidden support options activated by tapping  4 times on the unlit return arrow.

Senator949

[KrazyToad]

@Senator949

I'm glad you managed to get the Password issue sorted out

Do let me know if you need further assistance

If you are facing issues connecting to Instant Ink, ensure the printer has the latest Firmware https://support.hp.com/us-en/document/ish_1776648-1643972-16

Next assign a Manual IP Address

- Print a Network Config Page from the printer. Note the printer's IP address.

- Type that IP address into a browser to reveal the printer's internal settings.

- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.

- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250

- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)

- Enter your router's IP (on the Network Config Page) for the gateway.

- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS.

- Click 'Apply'.

Thank you