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Locked

‎09-24-2021 01:57 PM

HP Recommended
Product: ENVY 6452E
Operating System: Microsoft Windows 10 (64-bit)

Unable to get an internet signal but need to print from my laptop. Using USB cord to connect laptop to ENVY 6452e All-in-One Printer. Keeps trying to connect to HP Smart App. The driver is already on the laptop, how do I get it to ignore HP Smart App?

7 people had the same question
1 REPLY 1

‎10-04-2021 08:32 AM

HP Recommended

@Roadrunner11

 

Welcome to the HP support community.

 

Do you want to connect the printer using USB or Wireless?

Are you getting any error messages?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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