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HP Recommended
Web jetAdmin
Microsoft Windows 10 (64-bit)

I am trying to use Web JetAdmin to deliver a certificate to printers for authentication on the network.  I can manually put the cert on the printers and it works.  The printer says it needs .pfx file which i have.  I try to put that cert in the cert repoisitory in Web JetAdmin and it doesnt like the file format.  If i try to us the ID certificate option to get it to the printers it errors out with no details why.  I cant seem to find any information past the user guide and no log files why the cert if failing to be on the printer.  How can it be accomplished to deliver this cert to all printers using web jetadmin?

1 REPLY 1
HP Recommended

Hi @Davisonfed,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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