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Locked

‎04-29-2020 01:40 PM

HP Recommended
Product: Officejet Pro 8610
Operating System: Microsoft Windows 10 (64-bit)

I see the printer listed in device manager but it is not appearing in the available printers list. Do I need to install manually? If so, what port do I use (again, I am connecting via usb).

 

Thanks much for your help

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-30-2020 11:37 AM

HP Recommended

Update:

Problem solved. Uninstalled the software, the did a fresh install without changing any options. Upon completion, everything worked fine.

 

 

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1 REPLY 1

‎04-30-2020 11:37 AM

HP Recommended

Update:

Problem solved. Uninstalled the software, the did a fresh install without changing any options. Upon completion, everything worked fine.

 

 

Was this reply helpful? Yes No
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