Very slow print speed (Officejet Pro 2020 series)

[dhweb]

Hi, This is my first time seeking assistance here, and I'd appreciate any suggestions on how I might diagnose my problem.  Currently when we send a document to the printer (WiFi connection) it takes 30+ seconds to print one page.  Previously, it only took a few seconds.  Scanning and copying are quick as they always were.  This is happening with two different laptops, so I'm assuming that it is some printer setting that got messed up.  Where do I start looking?  Thanks, dennis

[Garp_senchau]

@dhweb, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Restart the Printer

1. Turn off the printer.
2. Unplug the power cord from the back of the printer.
3. Press and hold the power button for 30 seconds.
4. Wait for 60 seconds and connect the power cord back in.
5. Turn on the printer.

Run HP Print and Scan Doctor (Windows only):

• Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues.

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Reference: HP printers - Slow printing (Windows, macOS) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,