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‎11-29-2022 04:54 AM - last edited on ‎12-01-2022 10:55 AM by Retired

HP Recommended
Product: HP LaserJet Pro M203dw Printer

I bought the printer on 01/13/21.  on 08/10/22 i had a problem with paper feed and i was on warranty, so i sent the printer for fixing to hp dealer. After 1 month, they sent me a replacement printer, which also had a problem. After another 15 days they sent me another printer with the drum missing, it's been 2 months and I'm left without a printer and there is no official dealer in Greece to tell me what's going on. for me, your credibility as a company has been lost. I have all the documents that disprove these movements.

Category:
1 REPLY 1

‎12-03-2022 03:28 AM

HP Recommended

Hi @JOHNNADER,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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