Waiting for printer to become available

[Bturner55]

Whenever i go to print something it gets to about 21% ready and then just says "waiting for printer to become available". I have gone through all the old forms on here and have tried some troubleshooting but to no avail. I am plugged in usb and can scan from the printer to my computer but whenever i send something back to the printer it gets hung up in "waiting for printer to become available" mode

[praveen196]

@Bturner55 Welcome to HP Community!

I understand you are having issues printing on your HP OfficeJet Printer. 

Do not worry. I will try to fix the issue.

Let's try these steps here:

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Let’s try to reset the printing system, which will fix these types of issues almost always. Follow the step below and check:

• Click the Apple menu icon, and then click “System Preferences”.
• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
• Right-click the blank space in the Printers list, and then click “Reset printing system”.
• Click “Reset” in the confirmation window.
• Enter an administrator username and password, and then click “OK”.
• Wait until the printing system is reset and no devices show in the Printers list

• Restart your computer and then go back to System preferences – Printers and scanners.
• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
• Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

If the issue persists, I would suggest please try to update the firmware for your printer, for more assistance, please try this link.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[ROCHEF]

Thank you Bturner55,

After several attempts to fix the problem with no success, your unplugging the printer for 2-3 minutes and depressing the power button for an addtional 30 seconds, followed by plugging printer directly into power source were the only steps I had not tired in my past attempts.  Thank you for the tips.