Warranty miss information on Printers

[REH0649]

Hi, was sent an email type contact advising me that my warranty on my new printer delivered on the 2nd of June 2025 would run out on the 24 of the Sept 2025, when phoned and queried this was advised that the warranty was 12 months from the date of manufacture not purchase.

If that true wont be buying or advising anybody to purchase items from HP, imagine a printer sitting in a warehouse for say 11 months not much of a warranty left!

Was going to purchase the extended 3-year warranty but even those figures didn't match up to the true date of purchase .

[Max3Aj]

@REH0649, Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

Take care, and have an amazing day! 

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Regards, 
Max3Aj