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‎07-23-2024 01:43 AM - last edited on ‎07-23-2024 10:06 AM by

HP Recommended
Product: HP ENVY 6010e All-in-One Printer

Warranty Issue with New HP Printer

Dear HP Support,

I recently purchased an HP printer

HP ENVY 6010e All-in-One Printer

, Serial [text omitted to protect user privacy] on 17th July 2024 from Amazon. When I registered it on your website, it showed as "out of warranty."

Please update the warranty status to reflect the correct purchase date. 

 

Thank you for your assistance.

Best regards,

Category:
1 REPLY 1

‎07-24-2024 09:32 AM

HP Recommended

Hi @Hardik0410,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that there is a warranty dispute for your new printer.

 

Kindly refer to the steps on this link to get the warranty updated and let me know if that fixes the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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