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‎11-18-2025 04:12 AM

HP Recommended
Product: smart 525
Operating System: macOS 10.13 High Sierra

We're sorry, we don't support initial setup with this operating system for mac os 10.13.6

 

1 REPLY 1

‎11-20-2025 10:26 AM

HP Recommended

@arabindd, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I understand you're encountering an issue with setting up your Smart 525 device on macOS 10.13 High Sierra.

 

Could you please provide more details on the specific issue you're facing during the setup process? Are you receiving any specific error messages or encountering difficulties at a particular step? I'll be happy to assist you further!

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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