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‎04-12-2023 03:46 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

My printer stopped scanning, printing and I can't get the drivers to download.  Last week the printer was fine, today, I can't get it to do anything.  Can someone direct me on how to fix this?  Thank you.

Category:
2 REPLIES 2

‎04-12-2023 06:44 PM

HP Recommended

The Windows 11 drivers for the HP Officejet 6978 can be downloaded from HP here: https://support.hp.com/us-en/drivers/selfservice/closure/hp-officejet-pro-6970-all-in-one-printer-se... 

 

I just checked the download link and it worked for me.  


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


1 person found this reply helpful
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‎04-13-2023 12:02 PM

HP Recommended

Much appreciated!

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