Web credentials reset (admin password) HP Laser 107w

[wabblebar]

Hello,

i have set up a specific password for the embedded web interface of my Laser 107w, because i got an pop-up as security advice after first login. Now i tried to connect with my configured credentials and the login prompt wont accept the credentials. After some research i found no way to reset the web password to factory settings. So my question is: how can i reset the web password/credentials?

[Garp_senchau]

Hi@ wabblebar

Welcome to the HP Support Community. 

Thank you for posting your query; I will be glad to help you.

I understand you are facing an issue with your HP Laser 107w regarding Web credentials reset. Not to worry I will help you to get a resolution to the issue.

Step 1: Restart the Printer
1. Turn off the printer.
2. Unplug the power cord from the back of the printer.
3. Wait for 30 seconds.
4. Plug the power cord back in.
5. Turn on the printer.

Using the HP Embedded Web Server (EWS) HP Laser Printers - Using the Printer Embedded Web Server (EWS) | HP® Support)
Open the EWS
Click Login in the top-right corner
Enter admin for the username
If prompted for a password, enter the WPS Security PIN
Click the Security tab
Click System Security
Click System Administrator
Click Yes
In the Web Interface Security section, enter a new login ID and password
Confirm the new password
Click Apply

You can also try these steps to get the HP printer administrator passcode: Make a copy of the Settings page, look for the Printer's Manual, and Check the sticker over the printer. User Guide

Also, you may update the firmware: Update the firmware on an HP printer | HP® Support

I hope this helps.

Take care and have a good day. 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,

[wabblebar · Accepted solution]

Hi @Garp_Senchau,

thank you for your support.

The described steps helped me to find a solution to my problem.

At first I tried your steps to restart/power off/on and login to EWS without success. This wont fix the issue. 

After this attempt i updated the firmware via usb (because i was locked out of EWS :P). So downloaded the new firmware V3.82.01.17, mine was currently at V3.82.01.02. Followed the readme PDF inside the zip archive to flash the printer via usb. 

https://support.hp.com/de-de/drivers/hp-laser-100-printer-series/model/24494342?sku=4ZB78A&serialnum...

After the installation i repeated the on/off steps, again without success.

Then i found this helpful support answer with a hint from @sandytechy20 to reset the network configuration.

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/How-to-retrieve-or-reset-EW...

To do this, i used the Easy Printer Manager tool with usb connection to my printer.

Simply choose the printer > Advanced Setting > Device Settings (Dropdown) > Network Settings scroll all the way down to the last property Restore Default > Network Settings with this small hint under the button "Clear":

"* Restoring Network Settings as default will clear security configurations as well as Network configurations. Restoring Network Settings will take effect after system is rebooted."

Push the button and restart the printer afterwards brought the solution to my problem.

Just reconfigure the WIFI configuration. Connect to the ESW and login with the default admin and blank password credentials.

Regards,

wabblebar