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- WebJet Admin FP21 Configuration Template device mismatch

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03-26-2024 08:44 AM
Product: HP Web Jetadmin Software
Operating System: Microsoft Windows 10 (64-bit)
After installing SR5 and Feature pack 21, I'm able to discover several "newer" model HP devices, (eg. HP LaserJet Pro M404dn, LaserJet Flow MFP m527, M607/8/9). It will list the appropriate device names and photos, but when I attempt to create a configuration template, the newest LaserJet400 series printer it shows is a M401n. The same applies to other models; Highest LaserJet600 is an M602; for the m527, it shows m525. Has anyone else run into this issue? Any thoughts or ideas to correct it?
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