What driver for Deskjet Plus 4122

[Cohete]

I installed the Deskjet plus 4122 (4100 series) using HP Smart, but there was no driver listed for the series. I used one that appears to be incorrect, but I cannot now correct the issue. I have removed the device from my computer, and tried to reinstall using the software and driver download feature ( https://support.hp.com/us-en/drivers/selfservice/closure/hp-deskjet-plus-4100-all-in-one-series/2937... ), but it still is not finding my printer and reinstalling it. 

Do I need to remove or uninstall some other software from my computer or from HP Smart?

[Dragon-Fur]

@Cohete 

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Not sure what you installed - there is no way to tell from the link you posted.

That said,

If you installed the "wrong" printer software into Programs and Features, it is usually enough to Uninstall the unwanted software and Restart the computer to complete the removal.

If you have not done so, download-save-install the Full Feature Software / Full Driver for the printer

If using USB cable between the printer and the computer, disconnect the cable.

  HP Easy Start Printer Setup Software

• Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
• Right-Click on the downloaded package and "Run as Administrator" to start the installation
• Reminder:  If using Easy Start, select the Full Driver

Easy Start...

  About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).

Any...

If using USB:  Connect the cable when instructed to do so (near the last part of the driver installation)

After the software is installed, Restart the computer and log in.

Full driver provides print and scan functions (even if HP Smart proves to be stubborn).

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HP DeskJet Plus 4122 All-in-One Printer 

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