What is error code OXB87C56BE

[Heron3]

My brand new printer, which I have only had for a week has had problems finding the wireless network and shows an error code OXB87C55BE. Does anyone know why this is?

Thanks

[sandytechy20]

@Heron3

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are getting error code OXB87C56BE and it is not connecting to wireless connection. I would like to help you resolve this issue. 

However, I will need a few details to provide an accurate solution,

• When did this issue start?
• Did you do any hardware or software changes?
• Which operating system is installed on the computer?         

Meanwhile       

Reset the printer

1. Turn on the printer.

2. Wait until the printer is idle and silent before you continue.

3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

4. Remove the ink cartridges from the printer.

5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

11. Reinsert the ink cartridges, and then close the ink cartridge access door.

12. If you receive a prompt to print a calibration page, do so.

13. If you disconnected the USB cable, reconnect it to the rear of the printer.

14. Try to print.

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

[Heron3 · Accepted solution]

I think the the printer has righted itself after I switched off both printer and modum/router. There may have been some instability in the network wireless signal, but so fat, so good, the printer seems to be back to normal and working.

[Jeet_singh]

Hi @Heron3,

It looks like you were interacting with @sandytechy20, but he is out for the day & I'll be glad to help you out, 
I'm the Jeet_Singh & I'm at your service. 

I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂
Regards,