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When pressing Sign In on the printer's touchscreen, I am asked for a User Access code. Where do I get this code?

3 REPLIES 3
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[edit]

simple question which is about the laser printer touch screen. It says “Sign In” in the top left corner on the touch screen, when you select it it asks for an access code: what is this and where do I get the code? Simple and straightforward answers please as I’m a simple guy. If you give reference to another page then please tell us how to get to that page. [edit]

HP Recommended

This question is somewhat dependant on the model that you have. Typically there are three standard levels of sign in

 

user

Administrator

Service

 

A user sign-in is one created by an administrator to restrict access to selected printer functions to only users who know the sign in. The administrator sign-in is also a password created by the user but by default allows access to all functions of the printer. The Service password is set by HP and allows technicians to access all functions and additional service functions.

Some models allow you to create additional user types and passwords.

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HP Recommended

Hi @ChazMills,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

 

Raj_05
HP Support Community Moderator
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