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HP Recommended
C410a
Microsoft Windows 10 (32-bit)

I also get the error message of cannot connect to the server.  I can print from my desktop and via wireless with my laptop.

1 REPLY 1
HP Recommended

@plang

 

Welcome to HP forums, I see that you are unable to make a copy.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
  6. Turn on the printer.

Update the printer firmware

Refer this HP document to update the printer firmware:- Click here

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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