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‎05-05-2026 07:28 PM

HP Recommended

I have been using this printer for two years and now it won't print, it has a message saying to finish the setup to enable printing. Requires use of an HP account (which I have), enabled web services (I don't want to print from the internet) and an internet connection (which it has). I can't get this to go away, I have turned off and on and disconnected the wifi and reconnected. Please help!

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1 REPLY 1

‎05-07-2026 08:18 AM

HP Recommended

Hi @jammer121,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

Meanwhile, you can refer to this link to resolve the issue:

https://support.hp.com/us-en/document/ish_7581114-7581170-16

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


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