When trying to register printer I get this error: UA_400_EB000U0410

[Mea010]

Hi,

I get this error after trying to set up printer: UA_400_EB000U0410. I already tried factory reset and turning off and on the printer but this error still shows. My HP printer HP envy 6000 has original ink cartridge. Previously I was able to print, but since some time not anymore please help.

[Raj2111]

Hi @Mea010 

Welcome to the HP Support Community

I understand you are getting an Error Code. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj
HP Support