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- HP Community
- Printers
- Printer Setup, Software & Drivers
- When trying to register printer I get this error: UA_400_EB0...

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09-21-2024 01:09 PM
Hi,
I get this error after trying to set up printer: UA_400_EB000U0410. I already tried factory reset and turning off and on the printer but this error still shows. My HP printer HP envy 6000 has original ink cartridge. Previously I was able to print, but since some time not anymore please help.
09-23-2024 01:43 PM
Hi @Mea010
Welcome to the HP Support Community
I understand you are getting an Error Code. Not to worry I will help you to get a resolution to resolve the issue.
Let's perform a power drain:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle
Update the printer firmware
- Click here to download and install the latest printer firmware from your product
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj
HP Support
Raj2111
I am an HP Employee