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- When will the HP Officejet 4500 printer driver support MacOS...

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10-27-2020 03:56 AM
I installed MacOS Big Sur beta in my machine and I have not been able to make my HP Officejet 4500 work properly. When will MacOS Big Sur be supported?
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10-29-2020 04:57 AM
Thanks a lot!
I found the package with the new drivers at ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/ and my printer is working now with MacOs Big Sur beta.
10-27-2020 08:56 PM - edited 10-28-2020 12:19 PM
Try this set/order below to get up and running again:
Use the HP Uninstaller: https://support.hp.com/us-en/document/c02440673
If you still have a folder marked HP, delete it (likely here: /Library/Printers/hp ).
Use Easy Start ( https://support.hp.com/us-en/drivers/selfservice/hp-easy-start/7376041 - make sure your OS is correct) and see if your printer is supported. If not, or this doesn't solve the issue, move on to the next steps.
Uninstall your printer USING THIS METHOD ONLY (NOT EASY START, NOT EASY ADMIN): Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer.
See if you can print. If not, continue:
Download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
If the link comes up blank, try right/control clicking and saving it. Or right/control click and copy link, and paste into browser bar. If you get the malware warning part-way through the installation, go to System Preferences>Security & Privacy where you can tick a box and unblock the HP option.
The install takes a bit. Let it run, even if it seems like it stalled out! When it completes, restart.
Then reinstall your printer using: Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners, and use the default drivers. If drivers do not show up, download and install the 5.1 driver package from here: https://support.apple.com/kb/dl1888?locale=en_US . Then restart your computer.
10-29-2020 04:57 AM
Thanks a lot!
I found the package with the new drivers at ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/ and my printer is working now with MacOs Big Sur beta.
11-26-2020 11:32 AM
Got the driver thanks. Still didn't work, till I restarted, then funny enough it printed. Bascially when I try to print something it says it's waiting on th printer and nothing happens till I restart. Atleast its kind of working