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- HP Community
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- Printer Setup, Software & Drivers
- Where can I find HP Solution Center for my new HP Laptop

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12-24-2023 09:34 AM
Hello everybody,
I use HP Solution Center to use my old HP Photosmart Plus on my Desktop Computer (that runs Windows 11). Now I have bought a laptop and would like to use the HP Photosmart Plus on it. It also runs Windows 11. Unfortunately, I do no longer have the installation program that I used on the Desktop. And apparently it is no longer available on support.hp.com, where I'm only told to use the Windows standard program, that doesn't detect my Photosmart Plus as a scanner.
Where could I find The Solution Center software, that has dispappeared from HP Support ?
Thank you very much for your hints !
Mathieu
12-24-2023 09:56 AM
Welcome to the HP Community --
There are not HP drivers listed for this printer Windows 10 or Windows 11.
Instead, customers are directed to the option to install the built-in Windows drivers to restore basic print function.
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Built-in Driver
Old driver is Gone
We see occasional questions about printers for which full driver software installation packages are no longer listed for current (or older) versions of Windows.
The full driver printer software for this printer is no longer listed as available from HP.
When available for the printer and a supported version of Windows, install the Windows Built-in print drivers.
When installed, the Windows print driver provides basic print function.
Reference and Download
HP Printers - Installing and Using the Windows Built-in Print Driver
Scan? See Section FAQ > How do I use the printer functions with the built-in driver?
Scan your documents and photos:
Complete your scan jobs with a Windows app that works with the built-in driver.
Examples
Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.
Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.
Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows Scan (in English) to install it.
Troubleshooting for installing the Built-in Print Driver
HP printers - Windows built-in driver fails to install
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP Photosmart Plus All-in-One Printer series - B209
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