• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-11-2019 02:21 PM

HP Recommended
Product: M130fw
Operating System: Other

We have an M130fw that produces one thin vertical line down the page whenever we scan or make a copy. It doesn't matter if we use the ADF or flatbed scanner. I'd like to try updating the firmware, but I haven't found any place to download the firmware. Is one available, or does anyone here have any words of wisdom pertaining to this issue?

 

I already tried the snanner reset by powering on the printer, pulling the power cord from the printer and outlet, waiting 60 seconds then powering the printer back up.

Tags (2)
2 REPLIES 2

‎02-11-2019 05:28 PM

HP Recommended

@Camel21 

 

There is new Firmware file on the following link

 

   https://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-MFP-M130-series/9365370/model/93653...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-11-2019 10:24 PM

HP Recommended

Hi,

Does it happen when scanning from the Flatbed Glass too or may only happens from the feeder?

 

When you open the flatbed cover, there is a small glass at the left side, try cleaning it as described under the 'Printers with a document scan feeder section below:

https://support.hp.com/us-en/product/hp-laserjet-pro-mfp-m130-series/9365370/model/9365374/document/...

 

There is a transparency plastic at this area, be sure to gently clean above and behind it without removing that part which may damage the feeder.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->