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HP Recommended
HP Officejet Pro 8710
Microsoft Windows 11

Where can I get installation software for my printer HP Officejet Pro 8710.

 

I want to reinstall my printer software.

 

I am using Windows 11.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @billfee 

 

You can do the driver download from the next link:

https://support.hp.com/us-en/drivers/hp-officejet-pro-8710-all-in-one-printer-series/7902014

 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

5 REPLIES 5
HP Recommended

Hi @billfee 

 

You can do the driver download from the next link:

https://support.hp.com/us-en/drivers/hp-officejet-pro-8710-all-in-one-printer-series/7902014

 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

When I install these drivers, installation cannot connect to the printer.

 

I have a USB cable connected from the printer to my PC.

 

I also have wireless setup on my printer, the PC cannot connect to the printer.

 

My printer was working okay before I upgraded my PC to windows 11.

 

Now all I want to do reinstall the printer software on my PC.

HP Recommended

Ok @billfee 

 

then try with the HP Easy Start for installation

https://ftp.hp.com/pub/softlib/software13/printers/COL56399/HPEasyStart_13_4_8.exe

 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

HP Easy Start for installation - 
- It installation software finds printer - HP Officejet Pro 8710 - IP Address 192.168.1.146
- Then Got to 'Choose your software and driver'
- I choose 'HP Smart (Recommended)'
-A message is under this option - 'Already installed. Select to launch'
-When HP Smarts - At the top of the HP - HP Officejet Pro 8710 - Printer status unknown

 

Is there a way to get the printer status to connected?

HP Recommended

I reset my firewall and printer is working!

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