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Hp officejet 5222
iOS

HELP... PLEASE I am trying to get this printer set up. Says iOS 13 required my iPad is at iOS 12.5.4 and is up to date. Hp smart app says to download an earlier version but nothing on where or how to find this. So where do I find an earlier version of hp smart so I can get this printer set up and put in to use.

1 REPLY 1
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@mb65 

 

Welcome to the HP Community.

 

Not sure what you have seen.

I am not aware of any version of HP Smart Mobile that supports iOS 12.x

If there were such a thing, it would be at the Apps Store for your device (not hiding).

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)

 

NOTES: 

Disconnect from Virtual Private Network (VPN) connection before downloading.

 

  • HP Smart requires that you sign into the application using your HP Account credentials.

 

  • HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

 

  • Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
    •  FAQ examples: 
      • What are the requirements to use the HP Smart app?
      • Which printers are compatible with the HP Smart app?
      • Why do I need to sign in or create an account to use the HP Smart app features?
    • Older versions of the HP Smart app no longer support the login feature.
    • Update the application to the latest version to access / use HP Smart

 

See

FAQ > What are the requirements to use the HP Smart app?

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5222 All-in-One Printer 

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Dragon-Fur

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