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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Which program do I install?

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10-21-2020 11:57 AM - edited 10-29-2020 09:03 PM
I have three installation options...
- OfficeJet Pro 8710 Full Feature Software (download)
- HP Smart (Microsoft Store app)
- All-in-One Printer Series (CD)
Thanks,
Shane.
10-24-2020 03:20 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
To get the answer to this question, Firstly, install office jet pro full feature software. The HP Smart includes tools to print, scan, check ink levels, and set up your printer on a wireless network. All-in-One Printer Series (CD) refers to the software which can be installed using printer CD.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
12-22-2020 02:22 PM
@Shanester
Thank you for posting back.
Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee