• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-06-2023 11:32 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw

I have owned an HP Color Laser Jet Pro M281fdw - T6B82A ON MY MAC for a few years and I was able to print BEST quality.  Since OS Monterey has been released and now OS Ventura, I can only print Draft or Normal.  I have tried resetting; reinstalling; updating firmware and am still unable to print in BEST.

 

Can anyone tell me how I resolve this please as the printer would be great (as it used to be)  if this did work?

 

Many thanks

 

Paul

 

 

2 REPLIES 2

‎02-06-2023 11:35 AM

HP Recommended

Try downloading the latest HP printer driver from the official website that supports Mac OS Ventura. If the issue persists, try resetting the printing system on your Mac. Go to Apple menu > System Preferences > Printers & Scanners > Right-click (or control-click) on your printer > Reset printing system. Then, try adding your printer back and see if the BEST option becomes available. If the problem still exists, contact HP support for further assistance.

If the answer was helpful to you, please appreciate the effort and vote below by clicking on "Yes".
This will help me a lot and encourage me to give better answers.


My website
web counter
Was this reply helpful? Yes No

‎02-06-2023 12:36 PM

HP Recommended

Sadly done all of that and there doesn't seem to be a driver on the HP site for OS Ventura.  As the printer is about four years old, it would mean paying for support and I have to wonder whether that would be worth it, in view of the value of the printer.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.