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‎03-04-2025 05:11 PM

HP Recommended

I have a networked HP printer and 2 laptop computers that access it.  Over the past weekend the print icon had changed to identify itself as PaperCut Print Deploy.  One computer still prints, the other does not.  Trying to figure out where it came from and what I'm supposed to know about it.

All the info I've looked at is that it is some sort of printer management software that is installed by IT support.  I  haven't got IT support and I would appreciate any hints about what I'm supposed to know about it?

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1 REPLY 1

‎03-08-2025 07:03 AM

HP Recommended

Hi @MikeY133,

 

 Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Asfiya03

HP Support

Asfiya03
I am an HP Employee


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