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HP Recommended
HP OfficeJet Pro 9025e All-in-One Printer
Microsoft Windows 10 (64-bit)

When I go to select a printer from any software package I'm using on my desktop computer, my "Direct" printer does not show up. I know it's there because the "HP Network Configuration Page" I just printed shows it exists and that its status is on.

 

How do I get the "Direct" printer to appear along with other printers (including the wireless connection I typically use, because the computer and printer and router are all near each other)? I'd like to check that "Direct" works in case I ever have a reason to use it.

 

Thanks for any advice!

3 REPLIES 3
HP Recommended

               Hello KinNC,

 

 

Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.

 

             

  • Click on yes button to say thanks
  • Click on the button Accepted Solution if the question is answered
  • Please contact me to inform me of the resullt

 

 

             Best regards,

                     

                        

                      

Bernard42.
HP Recommended

Thanks for the info.

HP Recommended

           Hello KinNC,

 

 

  • Click on yes button to say thanks
  • Click on the button Accepted Solution if the question is answered.

 

Sincerely,

     

 

Bernard42.
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