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‎09-24-2021 12:22 PM - last edited on ‎09-27-2021 10:19 AM by Retired

HP Recommended
Product: Hp2652

I changed the name of my wi-fi and the printer won’t recognize it, so no printing for me 🤨

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1 person had the same question
1 REPLY 1

‎10-01-2021 08:01 AM

HP Recommended

@Randy2652

 

Welcome to the HP support community.

 

Are you getting error messages?

What is the distance between the router and the printer?

If you are using a dual-band router, make sure the dual-band has different SSIDs for 2.4G and 5G networks, because the printer only supports connections using 2.4GHz.

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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