WiFi Direct won't turn on

[ksanders3]

I'm trying to set up my Wifi direct so I can get the email and password in order to set up HP InstaInk. However, I can't get the WiFi Direct Icon to turn on. I press the wireless and resume button for three seconds but it doesn't display any icon. It just prints a page entitled "Welcome to Wi-Fi Direct". I've reset the router and printing system multiple times. I'm able to print with no problem from my phone and my laptop, but I want to set up InstaInk and I can't do that until I get Wifi Direct set up. Anything I can do?

[asmita6658]

Hi @ksanders3

Looks like you are trying to print a "Claim Code". To print the "Claim Code", the printer should be connected to your network and not through the Wi-Fi Direct. 

Once the printer is connected to your Wi-Fi, try these steps -

1) From the printer control panel, press the Wireless button and the Information button together to print the network configuration page. 
2) Find out the IP address or hostname of the printer from the network configuration page. 
3) In a supported web browser on your computer or a mobile device, type the IP address or hostname assigned to the printer. 
For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://192.168.0.12. 
4) Click the Web Services tab.
5) In the Web Services Settings section, click Setup, click Continue and follow the onscreen instructions to accept the terms of use.
6) If prompted, choose to allow the printer to check for and install printer updates
7) When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

To know more, please refer to step#1 "Printers without a touchscreen or text-based display" from this document.

You may also refer to - HP Printers - Enrolling in HP Instant Ink

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