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Hello,

I switched from regular internet to fiber optics internet and now my wireless printer will not connect through my android phone. Can anyone help me? 

3 REPLIES 3
HP Recommended

Hi @DEMPLES ,

 

In order to give you instructions about wifi connection we need to know the printer model.

 

HP Find your printer Name or Model Number

https://www.youtube.com/watch?v=viuSH3xK7VI&ab_channel=HPSupport

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
In this video, you will learn how to find your printer name and number. These are typically needed when using HP's customer care website to download the latest drivers for your printer, finding troubleshooting information, checking warranty status, and ordering replacement parts. Chapters: 00:00 ...
HP Recommended

I have a HP DESKJET PLUS ALL-IN-ONE PRINTER 4152

HP Recommended

Hi @DEMPLES 

 

Thank for providing the Printer model name.

 

Please follow steps from next video to install your Wifi printer:

https://www.youtube.com/watch?v=RCzZgJAbU_8&ab_channel=CopyPrintScan

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.