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Trying to set up the printer wifi connection via the HP Smart app but unable to . Message pops up to connect to HP Set Up wifi , that leads me to DIRECT - F9 - HP DESK JET 6000 network which ask me for a password to which I have no access . The wifi light on the printer is flashing and have tried the reset method also but no luck . 
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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You would need to set the printer to set up mode to connect it to your network, no need of the Wi-Fi Direct connection for a such,

 

Please follow below support document:

https://support.hp.com/us-en/document/ish_1780623-1698506-16

 

Make sure the printer is in setup mode as listed for your printer model, and its front light flashes purple

 

Spoiler
For HP Envy 6000, Pro 6400, DeskJet Plus IA 6000, and 6400 All-in-One printers: Press and hold the Wireless button on the back of the printer for five seconds until the Edge lighting flashes purple. It might take several attempts before the lighting flashes.

 

 



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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3 REPLIES 3
HP Recommended

Open a cartridge access door and on the left side should be a label with the PIN number.




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HP Recommended

Tried entering the PIN but it says incorrect password. The app is not recognising the printer and when select new printer icon is selected it leads me to select the HP wifi and password which the PIN mentioned inside the cartridge when selected leads to incorrect password . 

HP Recommended

Hi,

You would need to set the printer to set up mode to connect it to your network, no need of the Wi-Fi Direct connection for a such,

 

Please follow below support document:

https://support.hp.com/us-en/document/ish_1780623-1698506-16

 

Make sure the printer is in setup mode as listed for your printer model, and its front light flashes purple

 

Spoiler
For HP Envy 6000, Pro 6400, DeskJet Plus IA 6000, and 6400 All-in-One printers: Press and hold the Wireless button on the back of the printer for five seconds until the Edge lighting flashes purple. It might take several attempts before the lighting flashes.

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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