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HP Recommended
HP Recommended
Make sure the USB and Ethernet are not connected, then reset the printer.
Unless i am mistaken the Wi-Fi is disabled if USB or Ethernet was used previously
You may need to reset your printer.
Disconnecting the USB cable may still leave the printer in the wired or Wi-Fi mode. Connecting an ethernet cable may still leave the printer in Wi-Fi mode. The Wi-Fi reset is used to put Wi-Fi printers into setup mode. Some printers have a semi-reset, a full reset and a factory reset. Please refer to the user manual to find the difference. Some resets are simple and others require a video to understand. Factory resets cannot be revealed in this forum. To do a factory reset of your printer, you must contact HP.
| Click here for world-wide contact info |
Wi-Fi reset instructions and videos (if any) are shown below. Generally you have 2 hours to connect your printer after performing the Wi-Fi reset. Note that a reset video may show a slightly different model than yours.
| Microsoft's Copilot may have more recent videos. Watch this video to see how to reset your printer: 9010-9012. |
Wi-Fi connection
Ideally, your Wi-Fi printer should connect to the modem or router. If your network has multiple boosters / repeaters, it is possible the printer may connect randomly to any of the units. The router needs to provide the same IP address on every connection. This rarely happens with random connects. An alternate Wi-Fi connection is Wi-Fi direct. Your laptop or smartphone prints directly to the printer and does not go through the router.
This video shows how to connect to the router: 9018 Wi-Fi Direct can be used to avoid configuring the router. Watch this: 9010 Wi-Fi Direct is explained on page 139 of the User Manual, this Wi-Fi setup avoids configuring the router. |
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